privacy policy

Co., Ltd. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the acquisition, use and all other handling of personal information of users (hereinafter referred to as "users") who use our services, and will endeavor to handle and protect such information appropriately in accordance with this policy.

 

1 ) What is personal information?

"Personal information" refers to "personal information" as defined in the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), which is information about a living individual that can identify a specific individual based on the name, date of birth, or other description contained in the information (including information that can be easily collated with other information and thereby identify a specific individual) or that contains a personal identification code.

 

2 ) Purpose of use of personal information

Our company will acquire personal information of users to the extent necessary for the following purposes, and use the acquired information. If we use personal information beyond the scope of the following purposes, we will obtain consent from users in an appropriate manner in advance.

1.       To provide our services (hereinafter referred to as "the Services")

2.       To improve and enhance the content of our services or develop new services

3.       To inform you of new features, updates, campaigns, etc. of the Service and other services provided by our company (including sending emails, flyers, and other direct mailings)

Four.       To contact you as necessary regarding server maintenance, important notices, etc.

Five.       To respond to opinions, inquiries, etc. from users regarding this service (including verifying their identity)

6.       To report to users on the usage status of this service

7.       To request cooperation in surveys and interviews for sales promotion activities, participation in various events, and to report the results of such events

8.       To investigate and analyze the usage history of the Service and use the results for improving and developing the Service and distributing advertisements

9.       To provide personal information to companies participating in events hosted by our company, based on the user's consent and application.

Ten.    To identify users who have violated the terms of use or who are attempting to use the service for fraudulent or improper purposes, and to refuse such use

 

3 ) Management and protection of personal information

Personal information will be managed with strict security and will not be disclosed or provided to third parties without the user's consent, except in the following cases: In addition, with consideration for safety, we will take measures to prevent and correct risks such as unauthorized access to personal information, and the loss, destruction, falsification, and leakage of personal information.

1.       When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the user's consent

2.       When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the user's consent

3.       When it is necessary to cooperate with a national government agency, local government, or a person commissioned by them in carrying out duties prescribed by law, and obtaining the user's consent is likely to impede the performance of said duties

Four.       Other cases permitted by law.

 

4 ) Entrustment of handling of personal information

We may outsource all or part of the handling of personal data to a third party within the scope necessary to achieve the purpose of use. In such cases, we will thoroughly examine the suitability of the third party, stipulate matters related to confidentiality obligations in the contract, and provide necessary and appropriate supervision of the third party.

 

5 ) Provision to third parties

We will not provide personal information to third parties without the prior consent of the user, except when disclosure is permitted under the Personal Information Protection Act or other laws and regulations. However, the following cases do not fall under the provision to third parties as specified above.

 

1.       When the Company outsources all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use.

2.       When personal information is provided in connection with business succession due to a merger or other reasons.

3.       When shared use is based on the provisions of the Personal Information Protection Act

 

6 ) Joint Use

To the extent necessary to achieve the purpose of use, we may jointly use users' personal information within the following scope and for the following purposes.

Purpose of joint use

・    Cooperation with franchisees

<Scope of personal information to be shared>

・    All personal data of users, unless otherwise specified by the user

7 ) Disclosure of personal information

When a user (only the person himself/herself; the same applies below in this article) requests disclosure of personal information held by the Company, the Company will disclose it to the user without delay. However, if disclosure would fall under any of the following, the Company may not disclose all or part of the information, and if it decides not to disclose the information, the Company will notify the user of that decision without delay.

1.       When there is a risk of harm to the life, body, property or other rights and interests of the user or a third party

2.       When there is a risk of causing significant disruption to the proper performance of our business

3.       If it would violate other laws and regulations

8 ) Correction of personal information, etc.

1.       If the personal information held by the Company is incorrect, the User may request that the Company correct, add, or delete the personal information (hereinafter referred to as "Corrections, etc.").

2.       When we receive a request as described in the preceding paragraph, we will conduct the necessary investigation without delay, and if we determine that the request is justified, we will correct the personal information without delay.

3.       When the Company has made a decision as to whether or not to make corrections, etc. based on the preceding paragraph, it will contact the User without delay.

 

9 ) Suspension of use of personal information, etc.

1.       Users may request that the Company suspend the use of their personal data held by the Company, delete it, or suspend the provision of it to a third party (hereinafter referred to as "suspension of use, etc.").

2.       When the Company receives a request as described in the preceding paragraph, it will conduct the necessary investigation without delay, and if it determines that the request is justified as a result, it will suspend the use of the personal data in question. However, if suspending the use of personal information would require a large amount of expenses or it would be difficult to suspend the use for other reasons, and it is possible to take alternative measures necessary to protect the rights and interests of the user, it will take these alternative measures.

3.       When the Company has made a decision as to whether or not to suspend use, etc. based on the preceding paragraph, the Company will contact the User without delay.

 

10 ) Use of Cookies and Other Technologies

Our services may use cookies and similar technologies. These technologies help us understand how our services are being used and contribute to improving our services. If you wish to disable cookies , you can do so by changing your web browser settings (if you disable cookies , you may not be able to use some of the functions of our services).

 

11 ) Procedure for changing the privacy policy

We will review the contents of this policy from time to time and strive to improve it. The contents of this policy may be changed, except for matters otherwise specified by laws, regulations, or other provisions of this policy. The changed privacy policy will take effect when it is notified to users or posted on our website in a manner specified by our company.

 

12 ) Compliance with laws, regulations and rules

We will comply with Japanese laws and other regulations that apply to personal information we hold.

 

13 ) Handling complaints and enquiries

We will accept complaints and inquiries from users regarding the handling of personal information and respond appropriately and promptly.We will also respond appropriately and promptly to requests from users to disclose, correct, add, delete, or refuse to use or provide the personal information.

 

14 ) Safety control measures

With regard to the personal information entrusted to us by users, we will take organizational, physical, human and technical measures to prevent unauthorized intrusion, loss, destruction, falsification, leakage, etc. of personal information by implementing security measures such as restricting access to personal information files, recording access logs and preventing unauthorized access from outside. In the unlikely event that an accident such as leakage of a user's personal information occurs, we will promptly report it to the supervisory authorities in accordance with the Personal Information Protection Act and related guidelines, and follow the instructions of the supervisory authorities to take necessary measures such as measures to prevent the occurrence of similar incidents and recurrence.

 

15 ) Company address, name of representative, and personal information protection manager

Our address, representative, and personal information protection manager's name are as follows:

 

16 ) Contact point

For inquiries regarding our handling of personal information, please contact us at the address below.